Terms of Service

These terms are issued by Neura Technology, LLC, a Delaware limited liability company operating as Aim Atlantic. They apply to our website and, when accepted as part of access or onboarding, our sandbox and related business services. You must be authorised to act for the business whose account you use.

A signed merchant or service agreement takes precedence if it conflicts with these general terms. These terms do not create an acquiring agreement, grant regulatory approval, or entitle a business to live processing. Payment partners' applicable rules and the Privacy Notice and Acceptable Use Policy also govern relevant use.

Aim Atlantic is currently in development and sandbox testing. The platform is being developed for business payment links, token-based API integration, transaction reporting, refunds, dispute workflows and related payment operations. Not every advertised or documented capability is available to every business or in every environment.

Live access requires our explicit approval, completion of applicable verification, appropriate partner approval, and agreed service and commercial terms. Availability depends on business activity, underlying merchants where applicable, locations, currencies and payment methods. A sandbox account or API key cannot process real payments.

Aim Atlantic is not a bank. These terms do not offer a deposit account or guarantee deposit protection, settlement, authorisation rates or uninterrupted service.

Provide accurate, current information about the business, authorised users, ownership, activity and any underlying merchants. Tell us about material changes before using the service for a different activity, location or funds flow. You must have the necessary rights and notices to supply personal information.

Protect sign-in credentials, API keys and webhook signing secrets, use required multi-factor authentication, and give each user only the access they need. Notify us promptly of suspected compromise. You are responsible for activity you authorise and for reasonable security of your integration; this does not exclude our responsibilities under applicable law.

Use synthetic transaction data and designated test payment methods in the sandbox. Do not enter real card details, send real funds or use the sandbox as your financial books. Test records may be reset or removed for maintenance; retain your own non-sensitive integration evidence.

Sandbox results do not guarantee live approval, throughput, settlement timing or fraud outcomes. Use the documented authentication, idempotency and webhook verification requirements. A browser redirect or unverified callback alone is not confirmation of payment. API changes and any migration arrangements will be communicated through the service or documentation as appropriate.

For an approved live service, only submit payments for disclosed, lawful activity within your approved arrangement. Accurately describe the seller and goods or services, obtain valid customer authorisation and provide required receipts, cancellation and refund information. Processing for undisclosed third parties is prohibited.

Collect card information only through approved hosted or tokenised methods. Never submit full card numbers or security codes to our general API or support channels. Meet your own applicable security obligations and do not claim that use of a token removes them.

Recurring payments require a valid mandate or consent and the disclosures and cancellation mechanisms required by applicable law and payment rules. Authentication may be required at setup or later. An authentication result does not guarantee a payment is legitimate or eliminate dispute rights.

Fees, processing costs, currencies, reserves, refund treatment and settlement arrangements must be agreed in writing for each live relationship. Published marketing material or sandbox values are not a binding price quote. These general terms do not authorise an automatic fee deduction.

The settlement cycle, payout account, eligibility checks, deductions and payment method are defined in the signed agreement. A dashboard balance or statement is an accounting record, not proof that money has arrived in a bank account or is immediately available for withdrawal.

Settlement may depend on provider clearance, actual receipt of funds, reconciliation, disputes, refunds, reserves and legal restrictions. Any hold or adjustment must have a basis in the agreement, applicable law or payment-partner rules. No fixed payout date or instant payment is promised by these terms.

Businesses remain responsible for their customer relationships, delivery and lawful refund and cancellation obligations. Submit refund instructions and dispute evidence accurately and within the applicable deadlines. A submitted refund is not necessarily completed, and a dispute decision is not controlled solely by Aim Atlantic.

Responsibility for chargebacks, negative balances and related fees is governed by the signed agreement and applicable rules. Contact [email protected] with service complaints or incorrect records. Include relevant references, but no passwords, API secrets or full card details.

Follow our Acceptable Use Policy. We may restrict access where reasonably necessary to investigate misuse, protect users or systems, respond to a legal requirement, or enforce applicable service terms. We will explain or notify you where appropriate and lawful, although some investigations or legal restrictions may prevent disclosure.

Closing an account does not cancel outstanding refund, dispute, recordkeeping or payment obligations. Treatment of pending transactions and funds is governed by applicable law and the signed agreement. Contact us to request closure or a review of an access restriction.

You retain rights in information you lawfully provide. You allow us and the relevant service providers to process it as needed to supply, secure and administer the agreed service, subject to applicable data protection obligations and any data processing agreement.

Aim Atlantic branding, website material and software remain the property of their respective owners. You may use documentation to integrate with the authorised service. Do not copy our branding to impersonate us, misrepresent an endorsement, or interfere with the service. Third-party and open-source components retain their own applicable terms.

We exercise reasonable care in providing the services we agree to supply. Website information and sandbox functionality are provided for evaluation; they are not a guarantee of suitability for a particular business, financial outcome or production release date.

Any service levels, liability limits, indemnities and dispute-resolution arrangements for live payment services must be set out in the signed agreement. Nothing in these terms excludes liability or rights that cannot lawfully be excluded, including liability for fraud or fraudulent misrepresentation.

These general terms are governed by Delaware law, subject to any mandatory law that applies and any different governing-law clause in the signed agreement. We encourage you to contact us first to resolve concerns; this does not restrict rights to approach a court, regulator or other competent authority.

We may update these terms as services develop. The date and version identify the current text. For existing contractual users, material changes will be communicated and accepted or otherwise take effect according to the applicable agreement and law; publication alone does not retrospectively amend a signed merchant agreement.

Email [email protected] or write to Neura Technology, LLC, 131 Continental Dr, Suite 305, Newark, DE 19713, United States. This is our company correspondence address.